Privacy Policy
1. Introduction
At keithrichman.com (“Website”), we are deeply committed to protecting your personal data and safeguarding your privacy. We recognize the importance of maintaining the confidentiality, integrity, and security of your information, and we uphold the principles of transparency, accountability, and user control in our data processing activities. This Privacy Policy outlines how we collect, use, share, and protect your personal information, and describes your rights under applicable data protection laws, including but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal information collected through keithrichman.com, including information submitted via contact forms, user accounts, communications, or other interactive services. For the purposes of applicable data protection laws, the data controller responsible for your information is Keith Richman, with primary contact available via [email protected]. By accessing or using our Website, you agree to the practices described herein.
3. Categories of Data We Process
We collect and process various categories of personal data for the purposes outlined in this policy, including:
a) Usage Data:
Information on how you interact with the Website, such as browser type, IP address, pages visited, session duration, referring URLs, and timestamps. This helps us understand user behavior and improve our services.
b) Account Data:
If you create an account or engage with site features, we may collect your name, mailing address, email address, and phone number.
c) Profile Data:
This includes information related to your user preferences, behavior on the Website, purchase history, and interactions with our content or services.
d) Communication Data:
Information you provide when contacting us, including inquiries, support requests, and other interactions. This may include records of emails or other communications.
e) Technical Data:
Data associated with the device used to access the Website, including device type, operating system, browser configuration, screen resolution, and language settings.
f) Transaction Data:
Details of goods or services obtained through keithrichman.com, including payment history, billing information, and shipping details.
g) Preference Data:
Information you provide regarding marketing preferences, product interests, notification settings, and permissions regarding the use of your data.
4. Legal Bases for Data Processing
We process your personal data lawfully, under one or more of the following legal bases as defined by applicable data protection regulations:
– Consent: Where you have given clear and explicit permission for us to process your data for specified purposes (e.g., signing up for a newsletter).
– Contractual Necessity: To perform contractual obligations, such as fulfilling orders or providing requested services.
– Legitimate Interests: To enhance user experience, manage our business operations, protect against fraud, and maintain website integrity, provided that such interests are not overridden by your rights.
– Legal Obligation: Where processing is necessary for compliance with a legal or regulatory obligation.
5. Your Rights Under GDPR and CCPA
You have specific rights regarding your personal data. These may include:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data under certain legal grounds.
– Right to Restriction: You may request limitation of data processing in particular circumstances.
– Right to Data Portability: You may receive your data in a structured, commonly used, and machine-readable format for transfer to another controller.
– Right to Object: You may object to our processing of your information where it is based on our legitimate interests or for direct marketing purposes.
– Do Not Sell My Personal Information: California residents may opt out of the sale of personal data as defined by the CCPA.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We take reasonable and appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include but are not limited to:
– Encryption of data in transit and at rest
– Restricted access controls and user authentication protocols
– Firewalls and intrusion detection systems
– Regular systems monitoring and vulnerability assessments
– Scheduled backups and secure offsite storage
– Staff training and access best practices
7. International Data Transfers
Your personal data may be transferred to and maintained on servers located outside your local jurisdiction, including jurisdictions that may not have data protection laws equivalent to those in your region. When we transfer data internationally, we ensure appropriate safeguards are implemented, including:
– Use of Standard Contractual Clauses approved by the European Commission
– Compliance with adequacy decisions issued by the European Union
– Implementation of binding corporate rules where applicable
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to satisfy legal, accounting, or reporting requirements. The retention schedule includes:
– Usage and Technical Data: Up to 26 months
– Account and Profile Data: Retained until account deletion or inactivity for 24 months
– Transaction Data: Retained for up to 7 years for legal compliance
– Communication Data: Retained for 36 months for customer service review
– Preference and Marketing Data: Retained until consent is withdrawn
9. Cookie Policy
This Website uses cookies and similar technologies to enhance functionality and analyze user behavior. The cookie categories include:
– Essential Cookies: Necessary for core functionality of the Website and cannot be disabled.
– Functional Cookies: Enable personalization and remember user choices.
– Analytics Cookies: Collect aggregated data to help us understand how users interact with our Website.
– Performance Cookies: Help improve site speed, responsiveness, and reliability.
10. Cookie Management & Regulatory Compliance
Upon first visit, keithrichman.com provides a cookie banner that allows users to manage consent preferences in accordance with GDPR and CCPA requirements. Users can adjust their cookie settings at any time using browser settings or visiting our cookie management tool. California residents may exercise their “Do Not Sell My Personal Information” rights through the designated page.
11. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will delete such information immediately. If you are a parent or guardian and believe your child has provided personal information, please contact us at [email protected].
12. Policy Updates and User Notification
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any significant changes will be communicated through prominent notices on keithrichman.com or via direct communication where appropriate. Continued use of the Website after changes constitutes acceptance of the updated policy.
13. Contact
For any questions, requests, or concerns related to this Privacy Policy or our data practices, you may contact us at:
Email: [email protected]
This Privacy Policy demonstrates our ongoing commitment to user privacy and compliance with applicable national and international data protection laws. We encourage all users of keithrichman.com to review this policy regularly and to contact us with any concerns about how your personal data is handled.